Privacy Policy of TJ Bet

Information We Collect

When you create an account or use any service on TJ Bet, we collect certain personal information to provide you with a safe and personalised experience. The types of data we collect include:

• Registration Data: Your full name, date of birth, email address, phone number, and residential address. This information is required to create your TJ Bet account and verify your identity.
• Financial Data: Payment details including your bKash, Nagad, or Rocket account numbers, bank account information, and transaction history on TJ Bet. This data is essential for processing your deposits and withdrawals.
• Verification Documents: Copies of your national ID card, passport, or driving licence that you submit during the account verification process on TJ Bet.
• Activity Data: Your gaming history, betting patterns, login times, session durations, and interactions with TJ Bet features. This helps us improve our services and detect unusual activity.
• Technical Data: Your IP address, browser type, device information, operating system, and screen resolution. This is collected automatically when you access TJ Bet.

TJ Bet only collects information that is necessary for providing our services. We never ask for data that has no legitimate purpose related to your use of the platform.

How We Use Your Data

The personal information collected by TJ Bet is used for specific, legitimate purposes that directly benefit your experience on our platform:

• Account Management: To create, maintain, and manage your TJ Bet account, including processing deposits, withdrawals, and verifying your identity.
• Service Improvement: To analyse how players use TJ Bet so we can improve game selection, user interface, payment speed, and overall platform performance.
• Security & Fraud Prevention: To detect and prevent fraudulent activity, money laundering, underage gaming, and other prohibited activities on TJ Bet.
• Communication: To send you important account notifications, transaction confirmations, security alerts, and promotional offers you have opted into from TJ Bet.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests from authorities when required.
• Responsible Gaming: To monitor gaming behaviour patterns and provide appropriate interventions if we detect signs of problem gambling on TJ Bet.

Data Storage & Security

TJ Bet takes the security of your personal data extremely seriously. We implement industry-standard security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

• Encryption: All data transmitted between your device and TJ Bet servers is encrypted using 256-bit SSL/TLS technology, the same level of encryption used by major banks.
• Secure Storage: Your personal data is stored on secure servers with multiple layers of firewall protection, intrusion detection systems, and regular security audits.
• Access Controls: Only authorised TJ Bet personnel with a legitimate business need can access your personal information, and they are bound by strict confidentiality agreements.
• Password Protection: Your account password is hashed using advanced algorithms and is never stored in plain text. Even TJ Bet staff cannot view your password.
• Regular Audits: Our security infrastructure undergoes regular third-party audits and penetration testing to identify and fix potential vulnerabilities before they can be exploited.

Cookies & Tracking Technologies

TJ Bet uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform. Here is what you should know about our cookie usage:

• Essential Cookies: These are necessary for the basic functioning of TJ Bet, including keeping you logged in, processing bets, and ensuring security. You cannot disable these cookies.
• Performance Cookies: These help us understand how players navigate TJ Bet, which pages are most popular, and where users encounter issues. This data is anonymised and used solely for platform improvement.
• Functional Cookies: These remember your preferences on TJ Bet, such as your preferred language, currency display, and game favourites, so you do not have to set them every time you visit.

You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the functionality of TJ Bet and limit your ability to use some features.

Third-Party Data Sharing

TJ Bet does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, we may share limited data with trusted partners in the following situations:

• Payment Processors: To process your deposits and withdrawals, TJ Bet shares necessary financial data with our payment partners, including bKash, Nagad, Rocket, and banking institutions. These providers are contractually obligated to protect your data.
• Identity Verification: We may share your identification documents with trusted verification services to confirm your identity and prevent fraud on TJ Bet.
• Legal Requirements: TJ Bet may disclose your information if required by law, court order, or governmental regulation, or if we believe such disclosure is necessary to protect the rights, property, or safety of TJ Bet, our players, or others.
• Service Providers: We work with technology providers who help us operate TJ Bet, including hosting services, customer support tools, and analytics platforms. These providers only receive the minimum data necessary to perform their functions.

Your Rights Regarding Personal Data

As a TJ Bet user, you have important rights regarding your personal data. We are committed to helping you exercise these rights easily and promptly:

• Right to Access: You can request a copy of all personal data that TJ Bet holds about you at any time by contacting our support team.
• Right to Correction: If any of your personal information stored on TJ Bet is inaccurate or outdated, you have the right to request corrections.
• Right to Deletion: You can request that TJ Bet delete your personal data, subject to any legal obligations we may have to retain certain records.
• Right to Restrict Processing: You can ask TJ Bet to limit how we use your data in certain circumstances while we investigate a concern.
• Right to Withdraw Consent: Where we process your data based on your consent, you can withdraw that consent at any time through your TJ Bet account settings or by contacting support.
• Right to Opt Out: You can unsubscribe from TJ Bet promotional communications at any time by clicking the unsubscribe link in any email or adjusting your notification settings.

To exercise any of these rights, please email us at [email protected]. We will respond to your request within 72 hours.

Children's Privacy

TJ Bet services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a minor has created an account on TJ Bet, we will immediately close the account and delete all associated personal data. If you believe that someone under 18 has registered on TJ Bet, please contact us immediately so we can take action.

Data Retention

TJ Bet retains your personal data only for as long as necessary to fulfil the purposes described in this privacy policy or as required by law. Specifically:

• Active account data is retained for as long as your TJ Bet account remains open and active.
• After account closure, TJ Bet may retain certain records for up to five years to comply with legal, regulatory, and anti-money laundering requirements.
• Transaction records and betting history may be retained for a minimum period as required by applicable financial regulations.
• Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be associated with you.

Changes to This Privacy Policy

TJ Bet may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through your registered email address or via a prominent notice on the TJ Bet platform. We encourage you to review this page periodically to stay informed. Your continued use of TJ Bet after any changes have been posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have any questions, concerns, or complaints about how TJ Bet handles your personal data, or if you wish to exercise any of your data rights, please reach out to us. Our dedicated privacy team is available to assist you:

Email: [email protected]

You can also reach us through the live chat feature available on every page of TJ Bet. We aim to respond to all privacy-related inquiries within 48 hours.